Terms of service
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<h1>四、Terms of Service <span class="cn">（服务条款）</span></h1>
<p class="meta"><strong>Last updated: September 23, 2026</strong></p>
<p>These Terms of Service govern access to and purchases from marksandspencerw. By using the website or placing an order, you agree to these terms and the policies published on the store.</p>
<h2>Store use</h2>
<p>Customers may use the website only for lawful shopping and support purposes. Interference with store security, checkout, inventory, accounts, or other customers is prohibited. We may restrict access or cancel activity reasonably believed to be fraudulent, unlawful, or harmful.</p>
<h2>Product information</h2>
<p>We aim to present product names, descriptions, images, prices, availability, and material purchase conditions accurately. Packaging or appearance may change because of supplier updates or screen display differences. Customers should review the product page and product label before use. Product information is not medical advice.</p>
<p>Product names, trademarks, logos, and imagery may belong to their respective owners and are used to identify products offered for sale. Unless expressly stated, marksandspencerw is an independent retailer and is not the manufacturer or brand owner.</p>
<h2>Orders and pricing</h2>
<p>An order is an offer to purchase. An order may be rejected, limited, or canceled before fulfillment because of inventory, pricing, address, payment, fraud, legal, or technical issues. If payment was captured for a canceled order, the amount will be refunded to the original payment method.</p>
<p>Prices, discounts, taxes, shipping charges, and the final total are displayed before payment. Customers are responsible for providing accurate billing, contact, and shipping information.</p>
<h2>Shipping and returns</h2>
<p>Handling time is 0–1 business day and estimated transit time is 0–1 business day for eligible United States orders, for a normal estimated total of 0–2 business days. Full conditions are stated in the Shipping Policy. Return and refund eligibility, costs, and timing are stated in the Returns, Refunds and Cancellation Policy.</p>
<h2>Intellectual property</h2>
<p>Store-created website text, layout, and graphics are protected by applicable intellectual-property laws. Third-party names, trademarks, logos, product images, and other materials remain the property of their respective owners. No permission is granted to copy or misuse protected material.</p>
<h2>Limitation of liability</h2>
<p>To the maximum extent permitted by law, marksandspencerw is not liable for indirect, incidental, special, punitive, or consequential loss caused by website misuse, product misuse, carrier delay, third-party services, or events outside reasonable control. Nothing in these terms excludes rights or liability that cannot legally be excluded.</p>
<h2>Governing law and disputes</h2>
<p>These terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute that cannot be resolved informally may be brought in the state or federal courts located in Los Angeles County, California, unless applicable law requires otherwise.</p>
<h2>Changes</h2>
<p>These terms may be updated when store operations, legal requirements, payment practices, shipping rules, or website features change. The current version applies when published on the website.</p>
<h2>Contact</h2>
<p>marksandspencerw<br>
Email: <a href="mailto:support@marksandspencerw.shop">support@marksandspencerw.shop</a><br>
Phone: <a href="tel:+13109864296">+1 3109864296</a><br>
Address: 3682 Redondo Bch Blvd, Torrance, California 90504, United States</p>
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