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<h1>八、FAQ <span class="cn">（常见问题）</span></h1>
<p class="meta"><strong>Last updated: September 23, 2026</strong></p>
<h2>Where does the store ship?</h2>
<p>We currently ship to eligible addresses within the United States. Availability is confirmed at checkout.</p>
<h2>How much is shipping?</h2>
<p>Standard shipping is free for eligible United States orders. Any optional paid shipping service is shown before payment.</p>
<h2>When will my order arrive?</h2>
<p>Orders are normally processed in 0–1 business day and then spend an estimated 0–1 business day in transit. The normal estimated total is 0–2 business days.</p>
<h2>Can I return an item because I changed my mind?</h2>
<p>No. Change-of-mind returns are not accepted. Requests submitted within 30 days after delivery are reviewed when an item is damaged, defective, incorrect, or materially not as described. Applicable non-waivable consumer rights remain unaffected.</p>
<h2>What should I do if an item arrives damaged?</h2>
<p>Email us promptly with your order number and clear photos or video of the item and packaging. Keep the item and packaging until the review is complete.</p>
<h2>Which payment methods are accepted?</h2>
<p>The payment methods currently supported for the order are displayed at checkout. Payment must be successfully authorized before fulfillment.</p>
<h2>Is this store the product manufacturer?</h2>
<p>marksandspencerw operates as an independent online retailer. Unless a product page expressly states otherwise, marksandspencerw is not the manufacturer or brand owner of the products offered.</p>
<h2>How can I contact the store?</h2>
<p>Email: <a href="mailto:support@marksandspencerw.shop">support@marksandspencerw.shop</a><br>
Phone: <a href="tel:+13109864296">+1 3109864296</a><br>
Address: 3682 Redondo Bch Blvd, Torrance, California 90504, United States</p>
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